Navigating Veterans Benefits: Accessing Home Care Through the VA

1. Determine Your Eligibility for Veterans Health Care

Before any home care services can be approved, the first step is ensuring you’re enrolled in the VA health care system. If you are not currently enrolled, you can apply online at va.gov or by submitting VA Form 10-10EZ.

Need help? Call the Lincoln VA Regional Benefit Office at 800-827-1000 for assistance with the application process.

2. Consult with Your VA Health Care Team

Once enrolled, speak with your primary care provider, case manager, or social worker within the VA system. They will assess your health and personal care needs to determine if you’re eligible for services such as:

• Homemaker/Home Health Aide (HHA) services
• Respite Care for family caregivers

These services are designed to support daily living activities and help veterans remain safely at home.

3. Get a Referral to a Community Care Provider

If your care team determines you’re eligible, they will issue a referral to a community care provider. The VA partners with in-network agencies like Caretech to deliver these services locally.

We proudly hold the state contract with the VA and support veterans through both the Community Care program (local funding) and the Aid & Attendance (A&A) benefit (federal funding).

FAQ: Does Caretech work with Veterans Benefits?
Yes. Caretech supports veterans through both federal and state funding programs and can help clients navigate eligibility and paperwork.

Note: The referral process may take up to 14 days, so plan accordingly and keep in touch with your VA Care Coordinator.

4. Schedule and Confirm Your Appointment

After receiving your authorization letter, you can contact the approved provider—such as Caretech—to schedule your first appointment. Make sure to inform your VA care team within 14 days of booking.

The authorization letter will include:

• The types of approved services
• Duration of the care
• Instructions for reporting updates

FAQ: Does Caretech offer a free in-home assessment/consultation?
Yes, we do! Caretech provides a no-cost in-home consultation to assess your needs and build a personalized care plan.

5. Explore Financial Support Options for Veterans Like Aid and Attendance

In addition to VA-provided services, eligible veterans may also qualify for financial support through the VA Aid and Attendance Pension Benefit. This monthly stipend helps cover the cost of home care when extra support is needed due to health challenges.

To apply, complete VA Form 21-2680 and submit it to your Pension Management Center. If you need help completing the application, Caretech and your local VA office are here to assist.

FAQ: What is the average hourly rate for private pay home care services?
Our rates range from $34–$40/hour, depending on the time of day and level of care.

6. Leverage Local Resources and Support Networks

Navigating this system doesn’t have to be done alone. Veterans and caregivers can reach out to:

• VA Caregiver Support Line: 1-855-260-3274 – for emotional and practical support
• Caretech, Inc. – for help accessing services, completing forms, and coordinating care

Speak to a Caretech member to learn more or call (402) 697-5121.

FAQ: Does Caretech work with Medicaid Waivers or other state programs?
Yes. Caretech is a Medicaid provider and also accept programs such as DPFS, CSP, Lifespan, and additional respite programs.

Additional Common Questions About Caretech Veterans Services

Does Caretech have a minimum hour requirement per visit and per week?
For scheduling and caregiver consistency, Caretech prefers 2-hour minimums per shift and 10 hours per week. However, we remain flexible based on availability.

Do Caretech caregivers provide transportation?
Yes! Caretech caregivers have reliable, insured vehicles and can provide transportation. For private pay clients, mileage fees may apply.

Compassionate Support, Every Step of the Way

Veterans have given so much for our freedom. At Caretech, we are committed to giving back by helping veterans access the in-home support they need to live with dignity, safety, and independence.

If you or a loved one needs assistance navigating veteran benefits or finding local care options, we’re just a call away.

Reach out to a Caretech member today by calling (402) 697-5121 or find a location near you to start the process.